Overview
At Sofi LLC, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer hassle-free returns and refunds within 30 days of receiving your order.
Returns:
- Items must be returned in their original condition and packaging.
- Some products may be non-returnable due to hygiene or safety reasons (these will be clearly indicated).
- To initiate a return, please contact our support team at sales@besofillc.com with your order details.
Refunds:
- Once we receive and inspect the returned item, your refund will be processed within 3 business working days.
- Refunds will be issued to the original payment method used at the time of purchase.
- Shipping fees are non-refundable unless the return is due to a mistake on our part.
We are committed to making your shopping experience smooth, fair, and transparent. For any questions regarding returns or refunds, don’t hesitate to reach out—we’re here to help!